Dale Carnegie believed that 90% of management problems are caused by miscommunication. That holds especially true when you roll out a technology solution. If you fail to proactively communicate the benefits of new processes and tools, then inevitably your help desk will reactively handle more escalations. Learn Microsoft’s best practices for communicating service adoption.
Seer Strategic Solutions is a digital adoption and change consultancy based in Las Vegas. Schedule a free consultation at seersolution.com/consult.
