Our adoption plan establishes roles and responsibilities for the project team, defines the strategy and scenarios that constitute the user experience, reports on organizational readiness, lays out a timeline of services and milestones by sprint, and illustrates dependencies for continuous measurement and feedback.

Our adoption and change management consultant designs a strategy to recruit, organize, and activate a group of organizational influencers to provide localized on-the-job support to end users. Our consultant offers best practices for selecting the right team of champions, setting roles and expectations, onboarding, and engaging champions throughout the project lifecycle.

Communcation is all types of sorts. Communication is key. However, our services pinpoints the right communication message dedicated for the business stakeholders.

Our courses are designed with the end user at mind. Video learning is just one type of way of learning. Our team builds custom content specifically around the goals and objectives of the project. Our training styles include a variety of training modalities.

Our adoption and change consultant meets with the customer’s stakeholders and the project team to review recommendations based on the final Adoption and Performance Report. The agenda addresses “pockets of resistance,” “lessons learned,” new features releasing on the Microsoft 365 Roadmap, and ongoing strategy to drive further adoption. We monitor performance every step of the way in the project to ensure we are either meeting or exceeding the business nd project expectations.