Adoption-as-a-Service: Bridging the Gap in SaaS User Engagement and ROI

In the age where SaaS solutions have revolutionized how businesses operate—offering low entry costs, easy scalability, and automatic updates—there still exists a significant gap: end-user adoption and engagement. That’s where Adoption-as-a-Service (AaaS) comes in, providing a roadmap for businesses to fully utilize their cloud-based tools and maximize ROI.

Seer Adoption Team

Why Choose Adoption-as-a-Service?

Change Management: The Heart of Adoption-as-a-Service for Microsoft 365

Software subscriptions can become white elephants if your team isn’t leveraging them to their full potential. That’s where Adoption-as-a-Service (AaaS) comes into play, bridging the gap between technological capability and user proficiency. Specifically designed to overcome the limitations often seen in traditional SaaS models, AaaS ensures that customer success is at the forefront—from the initial implementation stage all the way to long-term support. This holistic approach empowers end-users with the confidence and skills they need to effectively interact with and benefit from cloud-based platforms.

Engage Stakeholders

Facilitate open lines of communication between all parties involved, ensuring complete buy-in from your team.

Mitigate Migration Risks​

Transition smoothly with expert guidance that makes sure you avoid common pitfalls.

Maximize Project Success​

Leverage our expertise to get the most out of your software investment.

Improve End User Experiences

Ensure that every user finds the software intuitive, functional, and beneficial.

Overcome Obstacles to Change

Get personalized coaching and strategies that ease the adoption process.

Discover Long-Term Benefits

Realize the extended advantages of successful software adoption, such as increased efficiency and reduced operational costs.

Flexible Adoption Services for Every Stage of Your Project​

Whether you’re in the planning, designing, deployment, or support stage, Adoption-as-a-Service can be tailored to meet your specific needs.


Comprehensive guidance from the get-go ensures a project that's aligned with your business goals.


Customized adoption strategies are developed to meet the unique requirements of your team.


Roll out your new software with confidence, knowing that we've got your back.


Ongoing assistance ensures your teams continue to benefit from the software long after rollout.

Client Success Spotlight:

JPL's Seamless Transition to Microsoft 365

Navigating Complex Change with Adoption-as-a-Service

When JPL needed to transition to Microsoft 365’s Government Community Cloud, they faced challenges in technology, process, and culture. Our Adoption-as-a-Service model provided the specialized end-user support required for a seamless migration, empowering their diverse team of experts and enhancing collaboration and efficiency.

Interested in how we made JPL’s Microsoft 365 transition a success? Read the Full JPL Case Study

Ready to Transform Your Software Adoption Experience?

Let's Maximize Your Investment Together

Don’t leave the success of your software implementation to chance. With Adoption-as-a-Service, you can confidently navigate every stage—from planning to ongoing support. Experience fewer hiccups, higher user engagement, and ultimately, a stronger ROI.

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