We have a few case stuides

The Miguel Contreras Foundation (MCF) is the nonprofit partner of Los Angeles County Federation of Labor, AFL-CIO. Operated by less than a dozen board and staff, it delivers programs that build access to good quality jobs and livable communities for underserved workers. Like many nonprofit orgs their size, MCF relied upon a mix of fragmented productivity tools like Google Workplace and Dropbox, so their team struggled to organize their information and collaborate effectively. For example, after staff would manually update their reports in Google Sheets, leadership would uncover discrepancies and stale data, which made it difficult for them to make proper decisions. As a result, their jumbled toolset failed to modernize operations, and the team felt overwhelmed, leading them to look for a product suite that could fulfill their needs.

Our partner Think AI successfully migrated all mailboxes to Exchange Online, created five SharePoint sites, and configured Microsoft Teams for each department. Seer’s Adoption Consultant delivered four webinars, conducted five 1-on-1 white-glove calls for executives, and delivered a personalized training on Power BI. The entire project from kickoff to close took only six weeks. MCF’s Program Director confirmed that the board and staff adopted the new toolset 100% right after migration and identified additional unexpected wins. For example, user survey feedback reflected appreciation for staying connected on-the-go with the Microsoft mobile apps and identified additional demand for training and support.

East Penn is a private, family owned lead battery manufacturer with 11,000 employees across the globe. Like other organizations, East Penn was forced by the COVID-19 pandemic to enable cloud technologies for remote back-office while sustaining operations in their facilities.

Seer proposed an engagement program built around Microsoft’s best practices and organizational change management. Seer to proposed plans for user adoption, customized communications, and formalized training that the client approved.

Reduced help desk escalation tickets by 65% over the Office 2010 migration project. Increased active usage from 10% to 65% in 90 days as users adopted Microsoft Teams, SharePoint, OneDrive, and Exchange Online Earned employee satisfaction ratings of 90% via survey.

TAST needed help with their users adopting the Microsoft Modern Workplace and working efficiently with new file governance policies and procedures. The current infrastructure did not allow seamless collaboration processes and needed a diverse file management system

Seer provided a comprehensive adoption plan covering Microsoft Teams and File Governance Workshops, including organizational analysis, training plans, and customized training webinars. Office hours and 1-on-1 support were delivered to the TAST team and leadership

The Aesthetics Society no longer uses outside applications to store and communicate documents. TAST is looking at alternative solutions such as Dynamics after their experience with their file migration project.